Reception Coordinator and Business Support

Remote
Full Time
Experienced
Business Support & Reception Coordinator (Remote)  

Position Overview:  
Seeking a detail-oriented professional to manage virtual reception and support business operations. This role ensures seamless remote office management, efficient administrative processes, and a welcoming experience for clients, employees, and stakeholders.  

Key Responsibilities:  
  • Handle virtual reception tasks: calls, emails, and inquiries professionally.  
  • Manage remote office admin: scheduling, digital records, and documentation.  
  • Support sales, sourcing, and marketing efforts (client databases, digital materials).  
  • Act as the first point of contact for internal and external stakeholders.  
  • Assist with quality assurance by maintaining compliance records.  
  • Oversee digital correspondence and online document management.  
  • Coordinate logistics for virtual events, webinars, and training.  
  • Collaborate with remote teams to optimize efficiency.  
  • Ensure confidentiality and professionalism in all interactions.  
Key Metrics:  
  • Professional & efficient remote reception experience.  
  • Organized office operations and timely response to inquiries.  
  • Accurate support for sales, marketing, and quality assurance.  
Qualifications:  
  • Experience in virtual reception, administration, or remote office coordination.  
  • Strong organizational, multitasking, and communication skills.  
  • Proficiency in Microsoft Office, CRM tools, and digital collaboration platforms.  
  • Attention to detail and ability to handle confidential information.  
  • Experience in sales, sourcing, or marketing is a plus.  
  • Familiarity with quality assurance processes is an advantage.
  • Must have own device for work (laptop/desktop, earphones, conducive work space)
Work Setup:  
  • Remote WFH | Monday – Friday (AEST) | Australian Holidays observed  
  • Fixed weekends off (Saturday & Sunday)  
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